Frequently Asked Questions - Grandstand Motor Sports

FREQUENTLY ASKED QUESTIONS


Here is a list of the questions that our team are asked most frequently. We hope that you will find this information helpful. If you are still unsure or have a question for a member of our team, please contact us by phone at 0116 231 1222, email at or using our website Live Chat (available Monday – Friday during office hours).

This depends on the event and type of trip you are booking, you will be advised at the time of your enquiry.

10 weeks prior to departure.

Debit card, credit card, and bank transfer.

Yes after your initial deposit you may pay in installments at any time by debit card, credit card, or bank transfer, this must be paid in full 10 weeks prior to travel.

One of our team will be pleased to discuss the various viewing options with you.

We recommend Holiday Extras Travel Insurance, details on how to book insurance is on our ‘Links‘ page. You can book online or by phone.

On your final itinerary, you will be given a mobile number for the Grandstand representative who will be accompanying your trip. For those events where a representative is not present, we will give you further information closer to the time of the event.

You will be given the option to include luggage. As with most airlines now, this comes at a supplement. On most of the long haul flights the airlines include luggage in the airfare.

This varies between airlines, we recommend that you check the website of the airline which you are travelling with.

We will try where possible to offer children discounts, however again this depends on the event, some circuit offer discounted tickets for children, whilst some offer free general admission for under 12’s. Please ask at the time of your enquiry. For children we recommend ear defenders are worn, these can be purchased at the track.

This information will be in your final itinerary and you will always be given a contact number.

These are usually sent to you approximately 10 days prior to departure.

Please go on to the event you are interested in on our website and you can register your interest by leaving your name, email address and number, we will then contact you when our packages go on sale.

We offer flight inclusive and land only packages. Race tickets are included in some packages and separate in others depending on the event you have chosen. In some cases, the race tickets will be given to you by our representative or ready for collection when you arrive at your hotel.

Full details will be given in your final itinerary.

In the first instance, we would recommend contacting us by email: along with which event you are interested in. We can then assess whether the circuit is practical for your needs. Alternatively, you may give us a call on 0116 231 1222 to discuss this prior to booking.

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ABOUT US

Office hours: Mon-Fri 09:00-17:30

Grandstand Motor Sports is a trading name of Grandstand Motor Sport Ltd (registration no. 07005663) which is a member of ABTOT with membership number 5474 and also holds an Air Travel Organisers Licence (“ATOL”) number 10168 granted by the Civil Aviation Authority.

FOREIGN TRAVEL ADVICE

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, check www.gov.uk/foreign-travel-advice

FLIGHTS

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked(flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org

BOOK WITH CONFIDENCE

Book with Confidence. We are a Member of ABTOT which means you have the benefit of ABTOT’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

ATOL Protected
ABTOT Member 5474

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