0116 231 1222

+44 116 231 1222

Discover your ultimate racing holiday

0116 231 1222

+44 116 231 1222

Privacy Policy

1, INTRODUCTION

This privacy policy outlines how Grandstand Motor Sports collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.grandstandmotorsports.co.uk website (“Site”). This privacy policy applies to the site and all products and services offered by Grandstand Motor Sports.

  • In this privacy policy, “we”, “us” and “our” refer to Grandstand Motor Sports.
  • We are committed to safeguarding the privacy of our website users, enquirers and customers
  • This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and enquirers and customers. In other words, where we determine the purposes and means of the processing of that personal data
  • Our website incorporates privacy controls which affect how we will process your personal data. By using privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can make changes to your personal preferences here.
  • In this privacy policy, “product” refers to the holidays and experiences that we sell, as a tour operator.



2, TYPES OF DATA THAT WE COLLECT & HOW WE USE IT

We collect information about you when you register or enquire about a product on our website or over the phone. We may also collect data when you voluntarily provide us with feedback, enter a competition or complete surveys.

Personal information that you provide us may be used in a number of different ways:

  • To provide a holiday quote
  • To sign you up to our marketing database for future marketing communications
  • As data associated with a booking

Further explanation of each area is outlined below:

Website

If you make an enquiry via our website, a copy of the enquiry form is stored in our website database indefinitely. If you do not wish for your enquiry form to remain stored on our website, please email us at info@grandstandmotorsports.co.uk

 

Website Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Google Analytics

This website uses tracking software to monitor its visitors to better understand how we use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can read Google's privacy policy here for further information.

 

Marketing

Subject to you giving us your permission to do so, we would like to send you carefully selected information about products that may interest you. Please note that these products are only those sold solely by or in partnership with Grandstand Motor Sports. We will not pass your personal data on to any third parties for the purpose of marketing.

If you have consented to receive marketing from Grandstand Motor Sports, you have the right to opt out at any time here

Our email marketing database is stored in Mail Chimp

 

Live Chat

Our website uses Live Chat as a communication tool between us and our customers. Our Live Chat platform is operated by Live Chat Inc (https://www.livechatinc.com/). As part of the Live Chat process, we ask for an email address from a user so that we can follow up the enquiry. Customers also have the option to email themselves a copy of the chat script after the chat has taken place. When we ask for your email address (as part of the Live Chat process), the user has the option to opt into marketing communications from Grandstand Motor Sports.    

If you have made an enquiry using our Live Chat platform, your data and the transcript will be stored in our account within the Live Chat Inc system. If you wish for your personal details and chat transcripts to be deleted, please contact us at info@grandstandmotorsports.co.uk

 

Other websites

This privacy policy only applies to Grandstand Motor Sports and this site. Our site does include links to third party websites. Please note that when you link to any of these third-party sites you should review their own privacy policies.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

This website and our associated email newsletters use social sharing buttons which help share web content directly from web pages and email newsletters to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Facebook advertising

From time-to-time we use Facebook as a platform for marketing to existing customers and prospective customers. Using Facebook’s Custom Audiences certification tool we must represent and warrant to Facebook that we (as the advertiser) have received user consent to use personal data for this purpose. You have the right to request to for your personal data not to be used for the purpose of Facebook advertising and can do so by emailing info@grandstandmotorsports.co.uk

 

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls.

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published some social media platforms are prone to spam and hacking and therefore this website and its owners cannot hold responsibility for this.

 

Booking data

For the purpose of providing you with our services, including your flight, holiday, security, incident/accident management, etc., we may disclose and process your information outside the UK. In order for you to travel abroad, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your advance passenger data (for example US secure flight data). These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may exercise our discretion to assist where appropriate.

Third Parties (associated with bookings)

To provide your holiday and ensure that it runs smoothly, we need to use information such as your name and address, special needs, dietary requirements, etc. Please be informed that we must pass it to suppliers of your travel arrangements, including airlines, hotels and transport companies; we may also supply it to security or credit checking companies, and to public authorities such as customs and immigration. When you make this booking, you consent to this information being passed to the relevant people.



3, RETAINING & DELETING PERSONAL DATA

Personal data that we hold and process for any purpose will be kept unless you formally asked for it to be erased.

We adhere to HMRC’s requirements to keep data associated with bookings for a minimum of seven years.

Any data that is no longer needed for the purposes specified in section 2 (types of data that we collect and how we use it) will be deleted.



4, ACCESS TO PERSONAL DATA - YOUR RIGHTS

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the information that we hold about you, please email (info@grandstandmotorsports.co.uk) or write to us at Grandstand Motor Sports, 6B Fir Tree Lane, Groby, Leicestershire, LE6 0FH.

We want to make sure that the information that we hold about you is accurate and up to date. At any time you may ask us to correct or remove information about you that is incorrect.

In summary and in line with the General Data Protection Requirement, your rights are as follows:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent



5, CHANGES TO THIS PRIVACY POLICY

The current version of this privacy policy was written and published by Grandstand Motor Sports in April 2018. You should check this page occasionally to ensure you are happy with any changes to this policy.



6, HOW TO CONTACT US

  • This website is owned and operated by Grandstand Motor Sports
  • We are registered in England and Wales under registration number 07005663 and our registered office and principal place of business is at 6B Fir Tree Lane, Groby, Leicestershire, LE6 0FH
  • You can contact us:

 

Resources & Further Information

Guide to the General Data Protection Regulation (GDPR) https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Privacy and Electronic Communications Regulations 2003

Twitter Privacy Policy https://twitter.com/en/privacy

Facebook Data Policy https://www.facebook.com/about/privacy

Instagram Privacy Policy https://help.instagram.com/155833707900388

 

 

Grandstand Motor Sports privacy policy - April 2018

 

Contact Us

UK Callers
0116 231 1222

International
+44 116 231 1222

Gift Vouchers

A Grandstand Motor Sports voucher is the ideal gift for all motor sports enthusiasts. 

Grandstand Motor Sports is a trading name of Grandstand Motor Sport Ltd (registration no. 07005663) which is a member of ABTA with membership number Y0147 and also holds an Air Travel Organisers Licence (“ATOL”) number 10168 granted by the Civil Aviation Authority.

"All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked(flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCERTIFICATE"

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

Website by twoclicks    |   All Formula One images are courtesy of James Moy Photography     |    ©2016 Grandstand Motor Sport Ltd